1. ORDERING

1.1 Is it required to open account for shopping at Art Nouveau Studio?

No, this is actually not compulsory. As a guest user you can make purchases.

However, there is an advantage for you if you set up an account with us. Every time you need not enter the details. Just sign up now or before the check out on cart page.

1.2 What is the procedure to create account?

Click on the option “Login/Register”; next, follow ‘Create An Account’; next fill in personal details and particulars.

1.3 How Can I Place An order?

Choose you favorite items and add them to cart. On completing the selection, head to check out. Before finalizing and payments, do ensure that all you information is 100% correct.

1.4 Why Am I Not Able to add items in my cart?

Item can be added only if available. In case of the product is in someone’s cart, then you might not be able to add item in your cart. In this situation, status of such items is produced as as “Temporarily Unavailable”.

1.5 What are the modes of payment to pay for my orders?

We accept all payments via major credit and debit cards such as Mastercard, VISA and American Express, Pay U, PayPal, PayTm and COD.

1.6 Is there an option to edit or cancel order?

Unfortunately there is no such option after placing an order. Hence t is advised to check the order before it is placed. For better assistance you can mail us at help@artnouveaustudio.com.

1.7 How to use the Discount code that I have?

Voucher code needs to be placed in the voucher code field, click add in the cart to proceed and check out. The code cannot be applied by us manually in case if it is missed at the time of check out.

1.8 How will I know if my order is confirmed?

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.